Effective collectors need to consistently find new strategies, telephone debt collecting techniques and systems to maximise collections from slow or potentially bad debtors. This intensive 1-day powerful telephone debt collecting techniques course will demonstrate the latest strategies to collect outstanding debts while maintaining a positive customer relationship. Delegates will discuss different collection strategies, techniques, and systems that the debtor’s team can use to maximize their collections, and even turn around slow or delinquent debtors.
This course will benefit anyone who is responsible for calling customers to facilitate their payment of an overdue account. Previous delegates include: Accountant, Accounts Manager, Administrator, Bookkeeper, Business Manager, Client Executive, Collection Manager, Commercial Manager, Compliance Officer, Credit Controller/Manager/Clerk, Debtors Clerk/Control/Manager, Despatch Manager, Finance Administrator/ Clerk/ Assistant/ Controller/ Manager, Office Manager, Operations Manager, Procurement Officer/Manager, Sales Manager, Team Leader.
If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.
+679 331 2297
[email protected]
Naomi Coalala
Manager – Business Development
+679 331 2193
[email protected]
Vishal Parkas
Marketing & Admin Officer
+679 331 2193
[email protected]
Verleshwar Singh
Head – Workforce Development Training Unit
+679 331 2195 / +679 999 3659
[email protected]