Effective Outsourcing

Course Description

Outsourcing is concerned with the external provision of functional activity, and therefore outsourcing decisions are strategic in nature. Outsourcing is not taken at the operational level, but involve top management, and the consideration of great variety of variables. The participants will be able to understand why it is important to outsource something which is outside their own expertise, capabilities and capacities

Learning Outcome

Participants will be able to:

  1. Understand the SWOT (Strengths, Weaknesses, Opportunities and Threats) in outsourcing.
  2. Discuss the concept of outsourcing.
  3. Highlight the basics of a best practice approach to outsourcing, including outsourcing methodologies
  4. Outline the pitfalls of outsourcing and
  5. Outline the use of service level agreement (SLA’s).

Target Audience

Anyone in procurement and supply role or looking at enhancing their knowledge in procurement and supply.

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