Hospitality Sales & Marketing

Description

Frequently, other operational department heads, i.e., Reservations Managers, Front Office Managers, Revenue Managers, Rooms Division Managers as well as General Managers and even hotel owners have attended these workshops to great effect. The workshops offer a deeper and more detailed look at complex approaches to marketing & selling in a very competitive international marketplace. They aim is to assist decision makers in their efforts to run today’s sales & marketing departments as effectively and as efficiently as demanded by ever more knowledgeable customers and their insistence on more for less.

Objectives:

  • Gain a firm foundation in professional selling skills, including customer orientation and relationship marketing-as demanded by today’s marketplace
  • Fully identify customer needs and wants by employing unobstructive, yet highly effective questioning and listening techniques
  • Identify and understand the differences between product advantages & product benefits in order to effectively match clients’ needs and wants
  • Specifically know when to close and how to ask for a commitment
  • Understand and act on the importance of ‘after sale’ service
Course ID
WHT05
Duration
1 Day
CPD Hours
6
Fee
F$250.00

2020 Training Schedule

Suva
Not Offered
Nadi
Apr 16, Aug 3
Lautoka
Not Offered
Labasa
Not offered

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If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

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