LEADERSHIP SKILLS FOR SUPERVISORS

Descriptions

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.

Objectives:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Content:

  • Pre-assignment review
  • What’s your type? How about mine?
  • Introversion/extroversion
  • Understanding leadership
  • Managing your time and your energy
  • The commitment curve
  • Employee development models
  • Dealing with conflict and difficult issues
Campus
Online

2020 Training Schedule

Online
Start any time

Register now to secure your spot ! Register on the right >>

If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

TRAINING REGISTRATION FORM

Training Registration Form
First
Last
We need 1 valid ID for maintaining your student records.
 

Descriptions

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Objectives:

  • Understand the difference between ethics and morals
  • Understand the value of ethics
  • Identify some of your values and moral principles
  • Be familiar with some philosophical approaches to ethical decisions
  • Identify some ways to improve ethics in your office
  • Know what is required to start developing an office code of ethics
  • Know some ways to avoid ethical dilemmas
  • Have some tools to help you make better decisions
  • Be familiar with some common ethical dilemmas

Content:

  • What are ethics? Why bother with ethics?
  • Taking your moral temperature
  • Kohlberg’s six stages
  • Philosophical approaches
  • Avoiding ethical dilemmas
  • Pitfalls and excuses
  • Developing an office code of ethics
  • 22 keys to an ethical office
  • Decision making tools
  • Handling dilemmas with company policy, co-workers, clients, and supervisors
  • What to do when you make a mistake
Online
Start any time

2020 Training Schedule

Online
Start any time

Register now to secure your spot ! Register on the right >>

If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

TRAINING REGISTRATION FORM

Training Registration Form
First
Last
We need 1 valid ID for maintaining your student records.
 

Descriptions

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Objectives:

  • Understand the difference between ethics and morals
  • Understand the value of ethics
  • Identify some of your values and moral principles
  • Be familiar with some philosophical approaches to ethical decisions
  • Identify some ways to improve ethics in your office
  • Know what is required to start developing an office code of ethics
  • Know some ways to avoid ethical dilemmas
  • Have some tools to help you make better decisions
  • Be familiar with some common ethical dilemmas

Content:

  • What are ethics? Why bother with ethics?
  • Taking your moral temperature
  • Kohlberg’s six stages
  • Philosophical approaches
  • Avoiding ethical dilemmas
  • Pitfalls and excuses
  • Developing an office code of ethics
  • 22 keys to an ethical office
  • Decision making tools
  • Handling dilemmas with company policy, co-workers, clients, and supervisors
  • What to do when you make a mistake
Course ID
Duration
CPD Hours
Fee

2020 Training Schedule

Suva
Nadi
Lautoka
Labasa

Register now to secure your spot ! Register on the right >>

If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

TRAINING REGISTRATION FORM

Training Registration Form
First
Last
We need 1 valid ID for maintaining your student records.