Problem Solving and Decision Making

Descriptions

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work. Likewise, we’ve probably all looked at a solution to something and said, “I could have thought of that.” The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. That’s what this two-day workshop is all about.

Objectives:

  • How to apply problem solving steps and tools
  • How to analyze information to clearly describe problems
  • How to identify appropriate solutions
  • Ways to think creatively and be a contributing member of a problem solving team
  • How to select the best approach for making decisions
  • How to create a plan for implementing, evaluating, and following up on decisions
  • Ways to avoid common decision-making mistakes

Content:

  • Problem-solving definitions
  • Making decisions
  • Problem solving model and toolkit
  • Getting into It
  • SWOT Analysis
  • Making good group decisions
  • Analyzing and selecting solutions
  • Planning and organizing
  • Many hands-on case studies and exercises
Campus
Online

2020 Training Schedule

Online
Start any time

Register now to secure your spot ! Register on the right >>

If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

TRAINING REGISTRATION FORM

Training Registration Form
First
Last
We need 1 valid ID for maintaining your student records.
 

Descriptions

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Objectives:

  • Understand the difference between ethics and morals
  • Understand the value of ethics
  • Identify some of your values and moral principles
  • Be familiar with some philosophical approaches to ethical decisions
  • Identify some ways to improve ethics in your office
  • Know what is required to start developing an office code of ethics
  • Know some ways to avoid ethical dilemmas
  • Have some tools to help you make better decisions
  • Be familiar with some common ethical dilemmas

Content:

  • What are ethics? Why bother with ethics?
  • Taking your moral temperature
  • Kohlberg’s six stages
  • Philosophical approaches
  • Avoiding ethical dilemmas
  • Pitfalls and excuses
  • Developing an office code of ethics
  • 22 keys to an ethical office
  • Decision making tools
  • Handling dilemmas with company policy, co-workers, clients, and supervisors
  • What to do when you make a mistake
Course ID
Duration
CPD Hours
Fee

2020 Training Schedule

Suva
Nadi
Lautoka
Labasa

Register now to secure your spot ! Register on the right >>

If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

TRAINING REGISTRATION FORM

Training Registration Form
First
Last
We need 1 valid ID for maintaining your student records.