Six Sigma: Entering the Dojo

Description:

Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction.

The term Six Sigma comes from statistics to indicate that the process outputs fall within three standard deviations from the center (expected value) giving a range of six standard deviations (or 6 sigma- 6 σ). As a result in terms of individual outputs it means you would have 3.4 defects per million items.

This course is designed to introduce students to basic concepts of Six Sigma particularly in continuous process improvement. Various quality tools used in process improvements will be explored as well as the importance of customer relationships. Courses in Lean, quality and teams will provide knowledge on the other aspects of how Six Sigma works. It is a predecessor to studies in Six Sigma Yellow, Green and Black Belt.

Objective:

  • Understand the Basics of Six Sigma
  • Describe the seven quality tools to solve process problems
  • Describe the various quality management tools
  • Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects
  • Describe the importance of customer relationships in a quality organization

Content:

  • Six Sigma Basics
  • Improvement Tools
  • Management Tools for Generating Ideas
  • Continuous Improvement
  • Customer Relationships
Course ID
s2707
Duration
1 Day
CPD Hours
6
Fee
FJ$120

Training Schedule

Online
Start any time

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GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

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