Skills for Admin Assistant

Descriptions

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others. Our work should not be a burden on us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This one-day workshop is about working to the best of your abilities and encouraging the best in those who work with you, or for you.

Objective:
  • Understand the importance of professional presence on the job.
  • How to self-manage to become more effective and efficient.
  • Improved communications skills, including listening, questioning, and being more assertive.
  • Increased effectiveness in recognizing and managing conflict, and dealing with difficult people.
Content:
  • Personal best, professional best
  • Putting others at ease
  • Distorted thinking
  • The steps to feeling good
  • Understanding and improving your assertiveness
  • Communication skills (written, verbal, non-verbal)
  • Self-management
  • Setting goals
  • Working as a team and with difficult people
  • Learning to say no
  • Dealing with stress
Course ID
WBA08
Duration
1 Day
CPD Hours
6
Fee
F$250.00

2020 Training Schedule

Suva
Apr 6, Feb 24-25, Jan 29, July 27, May 11-12, Oct 5
Nadi
Jun 15, Mar 10
Lautoka
May 14, Sep 14
Labasa
Aug 28, Mar 27

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If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

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