The Professional Executive Secretary Programme

Description

This intensive course takes you beyond the basic requirements of the average secretary/assistant and shows you the value-adding skills senior managers appreciate in order to leverage the greatest advantage out of your executive secretary role. It will enable you to have the right competence to work in partnership with your manager. This course seeks to supplement your current set of capabilities and competencies by adding other highly needed competencies that will lead to excellence in your position.

Objectives:

  • Understand the strategic role of executive secretaries and the impact of their work on managerial performance.
  • Provide support to stakeholders in order to enhance the success of the business
  • Apply emotional intelligence to foster better relationships and enhance organisational culture
  • Communicate effectively, internally and externally, through modern PR practices.
  • Implement new and effective approaches to lifting productivity
  • Generate win-win outcomes in any negotiation
  • Better present themselves to enhance the organizational image

 Topics:

    • Module 1: The strategic role of today’s executive secretary/assistant
    • Module 2: Personal Effectiveness & Understanding your boss
    • Module 3: The power of Emotional Intelligence
    • Module 4: Managing tasks using proven approaches
    • Module 5: Communication and Public Relations
    • Module 6: Critical thinking and Negotiation
    • Module 7: HR, Finance, and Fundamental business skills
    • Module 8: Business Etiquette and Corporate Image
Course ID
U1040
Duration
2 Days
CPD Hours
12
Fee
F$400.00

Register now to secure your spot ! Register on the right >>

If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

TRAINING REGISTRATION FORM

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Our courses are delivered via face-to-face and/or online modes, select how you want to study.