Writing Standard Operating Procedures

Description

An SOP or Standard Operating Procedure is used to ensure business processes are well thought through, that each task in a process is performed the same way every time, and important data is recorded, along with errors or deviations so corrective action can be taken. The development and use of Standard Operating Procedures and work instructions are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product or end-result.

This workshop on Writing a Standard Operating Procedure will enable the participants in creating a template, allowing to standardize the procedures, get started quickly, and provide fast, and easy answers to common Standard Operating Procedure (SOP) questions. It will communicate to everyone the procedure format to use and provide a handy starting point,saving everyone a lot of time selecting the font, margins, outlining, and answering questions about the company SOP structure.

This workshop will assist the participants in  writing SOPs to plan out process expectations, collect data, check the data against the expectations, and then take corrective action on what has been learnt. Emphasis will be to align the SOPs to the requirements of ISO 9001:2015.

Objectives:

  • Appreciate the importance of Standard Operating Procedures and why they should be documented
  • Describe how to approach the identification of procedures
  • Create a template for writing a SOP
  • Carry out process mapping
  • Be able to prepare documented procedures that comply to the ISO 9001: 2015 standard
  • Learn how to utilize the standard for consistency and continuous improvement

 

Course ID
WQM05
Duration
1 Day
CPD Hours
6
Fee
F$250.00

2020 Training Schedule

Suva
Mar 13, Sep 9
Nadi
Not Offered
Lautoka
Not Offered
Labasa
Not offered

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If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.

GENERAL ENQUIRIES

+679  331 2297
[email protected] 

TRAINING ADVISE:

Naomi Coalala
Manager – Business Development
+679  331 2193
[email protected] 

IN-HOUSE REQUESTS:

Vishal Parkas
Marketing & Admin Officer
+679  331 2193
[email protected] 

CORPORATE LEARNING SOLUTIONS 

Verleshwar Singh
Head – Workforce Development Training Unit
+679  331 2195 / +679  999 3659
[email protected] 

 

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