Description

An SOP or Standard Operating Procedure is used to ensure business processes are well thought through, that each task in a process is performed the same way every time, and important data is recorded, along with errors or deviations so corrective action can be taken. The development and use of Standard Operating Procedures and work instructions are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product or end-result.

This workshop on Writing a Standard Operating Procedure will enable the participants in creating a template, allowing to standardize the procedures, get started quickly, and provide fast, and easy answers to common Standard Operating Procedure (SOP) questions. It will communicate to everyone the procedure format to use and provide a handy starting point,saving everyone a lot of time selecting the font, margins, outlining, and answering questions about the company SOP structure.

This workshop will assist the participants in  writing SOPs to plan out process expectations, collect data, check the data against the expectations, and then take corrective action on what has been learnt. Emphasis will be to align the SOPs to the requirements of ISO 9001:2015.

Objectives:

• Appreciate the importance of Standard Operating Procedures and why they should be documented
• Describe how to approach the identification of procedures
• Create a template for writing a SOP
• Carry out process mapping
• Be able to prepare documented procedures that comply to the ISO 9001: 2015 standard
• Learn how to utilize the standard for consistency and continuous improvement