An SOP or Standard Operating Procedure is used to ensure business processes are well thought through, that each task in a process is performed the same way every time, and important data is recorded, along with errors or deviations so corrective action can be taken. The development and use of Standard Operating Procedures and work instructions are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product or end-result.
This workshop on Writing a Standard Operating Procedure will enable the participants in creating a template, allowing to standardize the procedures, get started quickly, and provide fast, and easy answers to common Standard Operating Procedure (SOP) questions. It will communicate to everyone the procedure format to use and provide a handy starting point,saving everyone a lot of time selecting the font, margins, outlining, and answering questions about the company SOP structure.
This workshop will assist the participants in writing SOPs to plan out process expectations, collect data, check the data against the expectations, and then take corrective action on what has been learnt. Emphasis will be to align the SOPs to the requirements of ISO 9001:2015.
If you have any questions, please do not hesitate to ask us. Please also call us or email us before visiting to make sure that you will be served with our best services.
+679 331 2297
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Naomi Coalala
Manager – Business Development
+679 331 2193
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Vishal Parkas
Marketing & Admin Officer
+679 331 2193
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Verleshwar Singh
Head – Workforce Development Training Unit
+679 331 2195 / +679 999 3659
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