Online Short Courses

Business Administration

• Business Ethics for the Office
• Business Etiquette: Gaining that Extra Edge
• Business Process Management
• Conducting Accurate Internet Research
• Conference and Event Management
• Creating Successful Staff Retreats
• Effective Planning And Scheduling
• Managing Pressure and Maintaining Balance
• Research Skills
• Skills for the Administrative Assistant
• The Minute Taker’s Workshop

Business Communication

• Active Listening
• Advanced Writing Skills
• Business Writing that works
• Communication Strategies
• Communications for Small Business Owners
• Conquering Your Fear of Speaking in Public
• Creating Winning Proposals
• Developing Your Executive Presence
• English as a Second Language: A Workplace Communications Primer
• Giving Effective Feedback
• Honing and Delivering Your Message
• Influence and Persuasion Skills
• Introduction to Neuro Linguistic Programming
• Managing Difficult Conversations
• Negotiating for Results
• Networking for Success
• NLP Tools for Real Life
• Public Relations Boot Camp
• Public Speaking: Presentation Survival School
• Public Speaking: Speaking Under Pressure
• Working with the Media
• Writing a Business Plan
• Writing for the Web
• Writing Reports and proposals

Education & Training

• Advanced Skills for the Practical Trainer
• Developing a Lunch and Learn Program
• Developing a Training Needs Analysis
• Developing Your Training Program
• Facilitation Skills
• Making Training Stick
• Measuring Training Results
• Survival Skills for the New Trainer
• The Practical Trainer
• Training with Visual Storytelling
• Using Activities to Make Training Fun

Finance

• Accounting Skills for the New Supervisor
• Budgets and Managing Money

Human Resources

• Appreciative Inquiry
• Building Better Teams
• Bullying in the Workplace
• Business Succession Planning
• Code of Conduct: Setting the Tone for Your Workplace
• Conducting Effective Performance Reviews
• Conflict Resolution
• Creating a Top Notch Talent Management Program
• Creating a Workplace Wellness Program
• Disability Awareness: Working with People with Disabilities
• Disability Awareness:Working with People with Disabilities
• Employee Dispute Resolution: Mediation through Peer Review
• Employee Recognition: Appreciating Your Workforce
• Generation Gap: Closing the Generation Gap in the Workplace
• Hiring for Success: Behavioral Interviewing Techniques
• HR for the Non-HR Manager
• Onboarding: The Essential Rules for a Successful Onboarding Program
• Orientation Handbook: Getting Employees Off to a Good Start
• Transgender Employees: Creating an Inclusive Work Community
• Workplace Diversity Training: Celebrating Diversity in the Workplace
• Workplace Harassment: What It is and What to Do About It
• Workplace Violence: How to Manage Anger and Violence in the Workplace
• Mobbing in the Workplace

Information Technology

• Computer Basics: Advanced
• Computer Basics: Expert
• Computer Basics: Foundation
• Computer Basics: Intermediate
• Google G Suite: Connect
• Google G Suite: Create
• Microsoft Access 2016: Part One
• Microsoft Access 2016: Part Two
• Microsoft Excel 2016 and VBA
• Microsoft Excel 2016 PowerPivot
• Microsoft Excel 2016: Part One
• Microsoft Excel 2016: Part Three
• Microsoft Excel 2016: Part Two
• Microsoft Office 365: Part 1
• Microsoft Office 365: Part 2
• Microsoft OneNote 2016
• Microsoft Outlook 2016: Part One
• Microsoft Outlook 2016: Part Two
• Microsoft Outlook 365: Part 1
• Microsoft Outlook Online
• Microsoft Power BI
• Microsoft PowerPoint 2016: Part One
• Microsoft PowerPoint 2016: Part Two
• Microsoft Project 2016: Part One
• Microsoft Project 2016: Part Two
• Microsoft Publisher 2016
• Microsoft SharePoint 2016 For Administrators
• Microsoft SharePoint 2016 For Site Owners
• Microsoft SharePoint 2016 For Users
• Microsoft Skype for Business 2016
• Microsoft Sway
• Microsoft Teams
• Microsoft Visio 2016: Part One
• Microsoft Visio 2016: Part Two
• Microsoft Windows 10: Part One
• Microsoft Windows 10: Part Two
• Microsoft Word 2016: Part One
• Microsoft Word 2016: Part Three
• Microsoft Word 2016: Part Two
• Microsoft Word 365: Part 1
• Microsoft Word 365: Part 2
• Slack for Business

Leadership

• Becoming Management Material
• Beyond Workplace Politics
• Coaching and Mentoring
• Code of Conduct: Setting the Tone for Your Workplace
• Collaboration
• Conflict Resolution: Getting Along in the Workplace
• Conversation leadership
• Creating a Positive Work Environment
• Crisis Management
• Critical Thinking
• Delegation: The Art of Delegating Effectively
• Emotional Intelligence
• Employee Accountability
• Fostering Innovation
• Goal Setting
• Leadership Skills for Supervisors
• Managing Across Cultures
• Meeting Management: The Art of Making Meetings Work
• Performance Management
• Personal Brand: Maximizing Personal Impact
• Problem Solving and Decision Making
• Self Leadership
• Team Building: Developing High performance Teams
• The ABC’s of Supervising Others
• The Professional Supervisor
• Women Leadership: Owning Your Strengths and Skills

Marketing

• Basic Internet Marketing
• Branding: Creating and Managing Your Corporate Brand
• Building a Brand on Social Media
• Creating A Google AdWords Campaign
• Creating Winning Webinars: Getting Your Message Out
• Growth Hacking
• Introduction to Email Marketing
• Marketing and Sales
• Marketing with Social Media
• Promoting a Marketing Webinar
• Story Marketing for Small Businesses
• Telemarketing: Using the Telephone as a Sales Tool
• Trade Shows: Getting the Most Out Of Your Experience

Procurement and Supply

• Inventory Management: The Nuts and Bolts
• Logistics and Supply Chain Management
• Purchasing and Procurement Basics

Project Management

• Advanced Project Management
• Intermediate Project Management
• Project Management Fundamentals
• Project Management Training: Understanding Project Management
• Project Management: All You Need to Know

Quality Management

• Balanced Scorecard Basics
• Continuous improvement with Lean
• Creative Thinking And Innovation
• Lean Process Improvement
• Process Improvement with Gap Analysis
• Six Sigma: Entering the Dojo

Sales

• Body Language: Reading Body Language As A Sales Tool
• Building Relationships for Success in Sales
• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Dynamite Sales Presentation
• Overcoming Objections to Nail the Sale
• Prospecting for Leads like a Pro
• Selling Smarter
• Social Selling for Small Businesses

Work Health and Safety

• Developing a Safety Procedures Manual
• Planning for Workplace Safety
• Workplace Ergonomics: Injury Prevention Through Ergonomics
• Safety in the Workplace
• Workplace Health and Safety: The Supervisor’s Role and Responsibilities