Solomon Islands

TRAINING SCHEDULE 2020

SHORT COURSES & MICRO-QUALIFICATIONS

 

Certificate of Professional Development in
Front-line Customer Service

 Customers today are more demanding with regard to the expected service standards. This Certificate of Professional Development in Front-line Customer Service has been designed for those looking to take their own service skills to the next level and beyond.  The course helps candidates better-understand how to identify, pre-empt and exceed customer expectations, every time.

Course Code Courses CPD Hours Fee (SBD) Date
WBA09 Administrative Office Procedures 6 $1,250.00 Feb 24
WBA10 Administrative Support 6 $1,250.00 Feb 25
WBA11 Organisational Skill 6 $1,250.00 February 26
WBA04 Project Planning 6 $1,250.00 June 22
WBA12 Archiving and Records Management 6 $1,250.00 June 23

Certificate of Professional Development in
Supervisory Leadership

The Supervisory Leadership Program is designed to help new and aspiring leaders unleash the potential in themselves and others, and cultivate high-performing teams. Become a more versatile leader who can mobilize others by immersing yourself in real-world leadership challenges, self-assessments, and 360-degree feedback from colleagues and peers. This Certificate of Professional Development in Supervisory Leadership programme gives you the skills that propel you to the next level of success.

Course Code Courses CPD Hours Fee (SBD) Date
WSL01 Self -Leadership 6 $1,250.00 Feb 27
WSL02 Workplace Leadership 6 $1,250.00 Feb 28
WSL12 Emotional Intelligence 6 $1,250.00 June 24
WSL08 Coaching and Mentoring 6 $1,250.00 June 25
WSL09 Developing High Performance Teams 6 $1,250.00 June 26

Other Courses

Course Code Courses CPD Hours Fee (SBD) Date
HRT9 Problem Solving and Decision Making 6 $1,250.00 July 30
WTD07 Facilitation skills 6 $1,250.00 July 29
HC001 Customer Service for Health Care 12 $1,850.00 Jul 27-28

Contact:

Primo Ugulu | Campus Coordinator
SMI Campus, Honiara, Solomon Islands
Tel: (677) 21307 | Fax: (677) 24024 | Mob: (677) 8416678
Email: [email protected]